Frequently Asked Questions

FAQ

  • Unlike CRM systems such as Microsoft CRM, Salesforce, Hubspot, and many others, GAIA as PRM is customized to solve specific partner-to-partner relationship events. To enable structure and overview of activities and data not handled in a traditional CRM.

  • Yes. We are relentless in our commitment to IT security. Our comprehensive security is provided by a team of experts and proactive compliance and monitoring to protect your data.

  • As a SaaS solution, GAIA is a multi-tenant application used by thousands of customers worldwide. However, data is segregated by each company to ensure data privacy and security.

  • Yes. GAIA can be integrated with existing solutions to ensure data flow between other systems depending on the data structure. In some areas, GAIA can replace your current setup. Our implementation team will support you in identifying the best approach.

  • Yes. In GAIA, every partner user is accountable for their delivery. The responsible party constantly updates all information, securing visibility and transparency of partner-related activities.

  • We provide support through our dedicated support team. When you implement GAIA, you get your own dedicated account manager. They will discuss GAIA capabilities and guide you during the implementation process.

  • The implementation process is efficient and agile and will typically be completed within days to weeks. We can offer a more precise time frame as soon as we know the scope.