User Consent to Receive Communications

Latest Update: April 24th, 2025

1. Introduction

By agreeing to this Consent, you ("User") authorize GAIA Global AS (“GAIA”), a company incorporated in Norway, to send you communications relating to your use of the GAIA Platform, including product updates, partner services, training opportunities, and relevant promotional content, in accordance with GAIA’s Privacy Policy and Terms of Service.

2. Types of Communications

With your explicit consent, we may send you communications through the following channels:

  • Email

  • SMS or instant messaging (e.g. WhatsApp)

  • In-app notifications

These communications may include:

  • System alerts and service updates

  • Partner program and feature announcements

  • Invitations to events, webinars, and training

  • Marketing materials and newsletters

  • Surveys and satisfaction feedback requests

3. Lawful Basis for Processing

Your consent constitutes a valid legal basis under Article 6(1)(a) of the GDPR, LGPD, and other relevant laws. We only collect and process your personal data for these purposes if you opt in voluntarily.

4. Sharing of Information

As outlined in our Privacy Policy:

  • Your data may be shared with GAIA’s subsidiaries, authorized vendors, and service providers in connection with delivering the Services.

  • In some cases, your data may be shared with select partners who may contact you with relevant offers or information, with your prior consent or where legally permitted.

5. International Transfers

Your data may be stored or processed outside your country of residence, including in the EEA and other jurisdictions where we or our partners operate. We take appropriate safeguards to ensure compliance with international data protection standards.

For the avoidance of doubt, your personal data will not be stored or processed in jurisdictions currently subject to international data handling restrictions or geopolitical sanctions, including Russia. Additionally, we do not transfer data to countries that pose recognized cybersecurity or data privacy risks unless adequate protections are in place and compliant with applicable international regulations.

6. Withdrawal of Consent

You may withdraw this consent at any time, free of charge. This will not affect the legality of any communications sent prior to the withdrawal. You can withdraw by:

  • Managing your preferences in your GAIA Platform profile

  • Clicking “unsubscribe” in any marketing email

  • Contacting us at info@gaia.global

Upon withdrawal, we will cease communications except for those strictly necessary for the delivery of services.

7. Retention of Consent Records

GAIA retains records of consent, including the date and version of this agreement accepted by you, for audit and compliance purposes.

8. Your Rights

You have the right to access, rectify, erase, restrict, or object to the use of your data, as well as the right to data portability under applicable data privacy laws. To exercise any of these rights, contact us at info@gaia.global.

9. Contact

GAIA Global AS

Slettebakksveien 28, 5093 Bergen, Norway

Email: info@gaia.global