Platform Privacy Policy

GAIA Global AS

In this Privacy Policy (“Policy”), references to “We”, “Us” or “Our” means GAIA Global AS, whose registered address Slettebakksveien 38, Bergen, Norway. This Privacy Policy shall govern Our use of any Personal Information collected by Us concerning your use of GAIA (“Platform”). The use of information collected through the Platform shall be limited to the purposes under this Policy. GAIA Global AS understands that your privacy is important to you and that you care about how your personal and non-personal information is used and shared online. We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and obligations under the law. Please read this Privacy Policy carefully and ensure that you understand it. If you have any questions regarding the Privacy Policy, the practices of the Platform or your dealings with the Platform, you may contact us at info@gaia.global

1. Introduction

1.1 This Policy applies to Our Processing of your Personal Information when you access and/or use The Platform.

1.2 This Policy would apply to you as a visitor, end-user, representative, end-customer, as applicable.

1.3 This Privacy Policy applies only to your use of Our Site and does not extend to any websites that are linked to from Our Site (whether We provide those links or whether they are shared by other users).

1.4 We have no control over how your data is collected, stored or used by other websites and We advise you to check the privacy policies of any such websites before providing any information to them.

2. Definition and Interpretation

In this Policy the following terms shall have the following meanings:

Account: means an account required to access and/or use certain areas and features of Our Site;

“Cookie”: means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 12, below;

“The Platform”: means the GAIA PRM webapp;

“Personal Information”: means any information relating to an identified or identifiable natural person;

“Process”: means any operation or set of operations which is performed on Personal Information or sets of Personal Information, whether by automated means, such as collection, recording, structuring, storage, organization, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

“Services”: means the services provided by GAIA Global AS/GAIA Platform.

“UK and EU Cookie Law”: means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended in 2004, 2011 and 2015; and 2017.

“We/Us/Our”: means GAIA Global AS, whose registered address is Slettebakksveien 28, Bergen, Norway.

3. Personal Identification Information We Collect

3.1 We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number.

3.2 We will collect personal identification information from Users only if they voluntarily submit such information to us.

4. Non-personal Identification Information We Collect

4.1 We may collect non-personal identification information about Users whenever they interact with our Site.

4.2 Non-personal identification information may include the browser name, the type of computer, and technical information about Users' means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

5. How We May Use Collected Information

We will use your Personal Information only as described in this Privacy Policy and shall Process your Personal Information only if We have a legal basis to. We may use your Personal Information in the following ways:

• To respond to communications from you,

• To carry out market research,

• To analyze your use of Our site,

• To gather feedback to enable Us to continually improve Our site and your user experience,

• To adapt your preferences to your experience on The Platform,

In addition to this, with your permission and/or where permitted by law, We may also use your Personal Information for marketing purposes, which may include contacting you by email AND/OR telephone AND/OR text message AND/OR post AND/OR web push notifications with information, news and offers on Our Services. We will not, however, send you any spam and will take all reasonable steps to ensure that we comply with the applicable law in this regard.

6. Data Retention Period

GAIA Global AS retains the Personal Information collected where an ongoing legitimate business requires retention of such Personal Information, such as for litigation/defence purposes, as necessary to comply with our legal obligations, maintain accurate financial and other records, resolve disputes, and enforce our agreements. In the absence of a need to retain your Personal Information as specified herein, incompatibility of technologies used for accessing the Platform. Any third-party content, websites, or services that may be accessed through the Platform. GAIA is not responsible for the availability, accuracy, or content of such third-party content, websites, or services.

7. Data Security

7.1 Your Personal Information is extremely important to us. We use appropriate technical and organizational measures to protect the Personal Information that We collect and Process. The measures We use are designed to provide a level of security appropriate to the risk of Processing your Personal Information. If you have questions about the security of your Personal Information, please contact Us immediately as described in this Policy.

7.2 Notwithstanding the security measures that We take, it is important to remember that the transmission of data via the Internet may not be completely secure and that you are advised to take suitable precautions when transmitting Us data via the Internet.

8. Disclosure of Information to Third Parties/Partners

8.1 We may share your Personal Information with other companies in Our group. This includes Our subsidiaries AND/OR Our holding company and its subsidiaries.

8.2 We may compile statistics about the use of Our Site, including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymized and will not include any personally identifying information. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers.

8.3 In certain circumstances, We may be legally required to share certain data held by Us, which may include your Personal Information, for example, where We are involved in legal proceedings or where We are complying with the requirements of legislation, a court order, or a governmental authority. We do not require any further consent from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made by us.

8.4 As a visitor, end-user, representative, or end-customer using GAIA´s Services as defined herein, any data you provide in the process may be shared with vendors who may reach out to you in connection with the Services and/or send you relevant marketing collateral with your permission and/or as permitted under law.

8.5 We may contract with third parties to supply products and services to you on Our behalf. These may include payment processing, delivery of goods, and search engine facilities, amongst other functions we undertake to cater our services to you. In some cases, third parties may require access to some or all of your data. Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, obligations, and the obligations of the third party under the law.

8.6 We may also share your Personal Information if we merge with or are acquired by another company. In such a case, your information will likely be one of the assets that is transferred.

9. Children´s Privacy

We recognize the importance of children's safety and privacy. We do not request or knowingly collect any personally identifiable information from children under the age of 16. If a parent or guardian becomes aware that his or her child has provided Us with Personal Information, he or she should write to Us at the email address set forth in this Policy.

10. International Transfer of Personal Information

10.1 Your Personal Information and files, including their backups, are stored on our servers and the servers of companies we hire to provide services to Us. Your Personal Information may be transferred across national borders because We have servers located in Finland, and the company we hire to help Us run our business may be located in different countries around the world.

10.2 The information that we collect from you may be transferred to and stored in a country outside the European Economic Area (EEA). It may also be Processed by staff operating outside the EEA who work for Us or our partners. If you are a resident of the European Economic Area and when your Personal Information is Processed outside EEA, We will ensure that the recipient of your Personal Information offers an adequate level of protection, for instance, by entering into standard contractual clauses for the transfer of Personal Information as approved by the European Commission (Article 46 General Data Privacy Regulation, 2016), or We will ask you for your prior consent to such international data transfers.

11. Summary of Your Rights Under GDPR

11.1 European Privacy Rights: If you are a resident of the European Economic Area, you have the following rights - Right to be informed: You are entitled to know whether we hold your Personal Information and the purpose your Personal Information is processed for. Right of access: You are entitled to obtain a copy of your Personal Information, together with an explanation of the categories of Personal Information being Processed, the purposes of such Processing, and the details of third parties to whom the Personal Information may have been disclosed to.

Right to rectification: You are entitled to correct / update your Personal Information available with us.

Right to erasure: You are entitled to get your Personal Information erased from Our customer relationship management (CRM) databases. Please note that we need to retain certain Personal Information about you for legal and internal business reasons, such as fraud prevention. We will retain your Personal Information for as long as necessary to provide you with the websites and apps you are eligible to use and as needed to comply with our legal obligations and enforce our agreements.

Right to data portability: You are entitled to obtain and reuse your Personal Information. You can either obtain the Personal Information from Us or, in turn, provide it to a third party (if you so wish), or ask Us to transfer your Personal Information directly to a third party.

Right to object/restrict Processing or both: You have a right to object/restrict the Processing of your Personal Information in some circumstances, including where the Personal Information is inaccurate (for the period during which we are verifying the Personal Information), the Personal Information is no longer required in light of the purpose of Processing, or in connection with direct marketing (you can prevent/discontinue marketing communications to you by checking certain boxes on the forms we use to collect your Personal Information), or by utilizing opt-out mechanisms in the emails we send you. You shall also have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects that are concerning and similarly significantly affecting you.

In the above cases, we will retain minimum Personal Information to note that you opted out from being contacted again. For the exercise of any of the above-mentioned rights, please write to Us at info@gaia.global

11.2 California Privacy Rights: If you are a resident of California, this section provides additional details about the personal information we collect about you, as well as your rights under the California Consumer Privacy Act, or “CCPA.”

Subject to certain limitations, the CCPA provides you the right to request:

We provide you access to details on the categories or specific pieces of personal information we collect and/or sell (including how we use and disclose this information to whom we may sell it);

We delete any of your personal information.

To opt out of any “sale” of your personal information that may occur; and

To not be discriminated against for exercising any of the above rights.

If you would like to request that we exercise your California privacy rights under the CCPA, please send us an email. We will verify your request using information associated with your account, including your email address. Further identification may be required. You may also designate an authorized representative to act on your behalf.

GAIA Global AS will not sell your personal information without your prior consent. If you want to opt out of the sale of your personal information, please send us an email.

11.3 Nevada Privacy Rights

Nevada law requires us to share with certain Nevada residents the option to opt out of the "sale" of "personally identifiable information," as defined by Nevada law. We do not engage in such activity; however, if you are a Nevada resident who has purchased goods or services from us, you may submit a request under Nevada law to opt out of any potential future sales by emailing info@gaia.global.

12. Web-browser Cookies and Similar Technologies

Currently, the Platform does not use any Cookies or similar technology. When we decide to implement a Cookie regime, this document will be updated and shared with our users.

13. Links

Our Site and Services may contain links to third-party websites. For example, occasionally, we may include or offer third-party products or services on our Site at our discretion. These third-party platforms have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of those linked sites, including their information practices.

14. Changes To This Policy

We may change this Privacy Policy as we deem necessary from time to time or as may be required by law. Your continued use of our Services after any changes or revisions to this Privacy Policy indicates your agreement to the terms of the revised Privacy Policy. We recommend that you check this page regularly to keep up-to-date.

15. Your Acceptance of These Terms

Acceptance of Terms Through the use of this website, you are hereby accepting the terms and conditions stipulated within the aforementioned Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you are in agreement and acceptance of such changes.

16. Contact Us

If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@gaia.global, or by post at Slettebakksveien 28 5093 Bergen, Norway. Please ensure that your query is clear, particularly if it is a request for information about the data we hold about you.