Platform Terms of Service
GAIA Global AS
Latest Update: April 28th, 2025
This Terms of Service gives the terms for delivery GAIA the “Platform”) provided by GAIA Global AS, with registry code 925430218, established and existing under the laws of Norway. These Terms govern your access to and use of GAIA. Our Services are offered subject to your acceptance, without modification, of all the terms and conditions contained herein and all other operating rules, policies (including, without limitation, GAIA Privacy Policy), and procedures that may be published from time to time by us. You agree that we may automatically upgrade our Services, and the Agreement will apply to any upgrades. Please read the Terms of Service carefully before accessing or using our Services. By accessing or using any part of our Services, you agree to become bound by the Terms of Service. If you do not agree to all the terms, you may not access or use our Services. GAIA reserves the right to change this Agreement at any time, giving a notification to the User a minimum of 30 days in advance (unless unable to do so under applicable law) by reasonable means, which could include notification through the Platform or via email. This may be done for various reasons, including to reflect changes in or requirements of the law, new features, or changes in business practices. If you continue using the Service after the changes become effective, you agree to the revised Agreement. The most recent version is the version that applies.
1. Platform
1.1 The Platform is a mobile and web-based application that provides B2B partner companies with a solution for Partner Relationship Management
1.2 The Platform is available to suppliers and sales partners.
1.3 A User is a person who has created an account within the Platform.
2. Acceptance of the agreement
2.1 By creating a Platform account, whether through a mobile device, mobile application or computer, the User agrees to be bound by this Agreement.
2.2 If the User does not accept or agree to be bound by all the terms of this Agreement, the User cannot use the Platform.
3. Using the Platform
3.1 To use the Platform, the User must register an account and log in. The User is responsible for maintaining the confidentiality of the login credentials used to sign up for the Platform and is solely responsible for all activities under those credentials. If a user believes someone has gained access to their account, they must immediately contact GAIA at support@gaia.global
3.2 GAIA grants the User a personal, worldwide, royalty-free, non-assignable, nonexclusive, revocable, and nonsublicensable license to access and use the Platform. This license is for the sole purpose of letting the User access and utilize the Platform’s features as intended by GAIA and permitted by this Agreement.
3.3 The User agrees not to:
• use the Platform or any content contained in the Platform for any commercial purposes without prior written consent given by GAIA.
• copy, modify, transmit, create any derivative works from, make use of, or reproduce in any way any copyrighted material, images, trademarks, trade names, service marks, or other intellectual property, content, or proprietary information accessible through the Platform without prior written consent given by GAIA.
• express or imply that any statements you make are endorsed by GAIA or Platform. • use any robot, bot, spider, crawler, scraper, site search/retrieval application, proxy or other manual or automatic device, method, or process to access, retrieve, index, "data mine", or in any way reproduce or circumvent the navigational structure or presentation of the Platform or its contents;
• use the Platform in any way that could interfere with, disrupt or negatively affect the Platform or the servers or networks connected to the Platform; • upload viruses or other malicious code or otherwise compromise the security of the Platform;
• forge headers or otherwise manipulate identifiers to disguise the origin of any information transmitted to or through the Platform;
• "frame" or "mirror" any part of the Platform without prior written consent given by GAIA;
• use meta tags or code or other devices containing any reference to GAIA or the Platform (or any trademark, trade name, service mark, logo or slogan of GAIA) to direct any person to any other website for any purpose;
• modify, adapt, sublicense, translate, sell, reverse engineer, decipher, decompile or otherwise disassemble any portion of the Platform, or cause others to do so;
• use or develop any third-party applications that interact with the Platform or other members content or information without prior written consent given by GAIA;
• use, access, or publish the Platform application programming interface without prior written consent given by GAIA;
• probe, scan, or test the vulnerability of our Platform or any system or network;
• encourage or promote any activity that violates this Agreement.
4. Termination and deletion of account
4.1 These Terms of Service shall remain in effect until terminated as set forth herein, Providing adequate lines of communication and feedback.
4.2 GAIA has a right to cancel the Platform access and terminate the relationship at any time for any reason. Upon cancellation, the access and data stored in the Platform shall be available until the 90th day after the end of the cancellation day.
4.3 GAIA has the right to cancel the Platform access and terminate the relationship with immediate effect, with the option to also delete your account if you:
• have provided morally inappropriate, fraudulent, misleading, or inaccurate information;
• are not eligible or authorized to use Platform;
• have materially violated any requirement stipulated in this Agreement and have not remedied such violation within the terms given by GAIA;
• have provided false information or requested any other User to provide false information for the purpose of hiding the match made and avoiding the payment of service fee;
4.4: If a client fails to pay the subscription fees within thirty (30) days of the due date, GAIA Global AS may temporarily suspend access to the Service until full payment is received.
5. Refunds
Given the nature of digital content, GAIA does not offer a refund or credit on a purchase unless required under Norwegian consumer law or other relevant consumer protection laws.
6. Liability and indemnification
6.1 The Platform and any content, or services or features made available in conjunction with or through the Platform is provided “as is” and “as available” without any warranties of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, GAIA deny all warranties. GAIA do not provide any guarantees to the User regarding the Platform. GAIA shall not be responsible for the following:
• any interruption, discontinuance, suspension, or other type of unavailability of the Platform
• any interruption or cessation of transmission to or from the Platform;
• any bugs,
• any viruses, Trojan horses or the like which may be transmitted to or through the Platform;
• deletion of, corruption of, or failure to store any content or data;
6.2 the incompatibility of technologies used for accessing the Platform and any third-party content, websites, or services that may be accessed through the Platform. GAIA is not responsible for the availability, accuracy, or content of such third-party content, websites, or services.
6.3 GAIA is not part of any User contract nor bears liability for legal relations created by using the Platform. The terms of any contractual arrangements shall be negotiated and agreed upon directly by the User.
6.4 GAIA does its best to ensure that information provided by Users is accurate but does not warrant, represent, or guarantee that the information is true and accurate.
7. Applicable law and area
7.1 This Agreement and any rights or claims arising out of or in connection with this Agreement (including any noncontractual claims) shall be governed by the substantive law of Norway.
7.2 Any dispute, controversy, or claim arising out of or in connection with this Agreement shall be subject to the authority of the state court in Bergen, Norway, as the court of first instance.